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An Overview
What we had
What we wanted
Choosing Sears
The sales session
Contractual documents
Where things went wrong
Project as Sears declared it satisfactorily completed
The attempts at resolution
Outside contractor finishes the project
The finished project
Links to Sears
Contact me
Feedback from Others
Sears Response
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Choosing Sears
How did we come to choose Sears?
First, because a friend recommended them.
Then, because of the promises that were made. Sears would handle the project from the beginning through satisfactory completion. Click to
See what was promised
(Click on back arrow to return.) To get a closer look at some of the promises,
click here
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In addition, payment would be made in full upon satisfactory completion of the project. Click to
See the form
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Also, discounts were offered for signing on the first visit. We understood, of course, that this was to discourage us from checking out other contractors. The discounts were offered, and we agreed.
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