An Overview What we had What we wanted Choosing Sears The sales session Contractual documents Where things went wrong Project as Sears declared it satisfactorily completed The attempts at resolution Outside contractor finishes the project The finished project Links to Sears Contact me Feedback from Others Sears Response | This is the state of the project when Sears called it completed. Communication with Sears project management had deteriorated to such a point that I wanted nothing more to do with them. Eventually, Sears did offer to complete the job, but by then another contractor had been hired. |